Shipping Policy
How Shipping Works
Because heavy-duty truck parts vary greatly in size and weight, we calculate shipping costs after your order is placed. This ensures you get the most accurate rate possible.
Place Your Order
Pay for your parts at checkout. Shipping is not included yet.
We Calculate Shipping
Our team weighs and measures your parts, then sends you a shipping invoice via email.
Parts Ship Out
Once you pay the shipping invoice, we ship your order right away.
Shipping Options
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping (UPS/FedEx) | 3-7 business days | Calculated after order |
| Free Pickup — Knoxville, TN | 1-2 business days | Free |
Free Pickup Available
2607 Middlebrook Pike, Knoxville, TN 37921 — Mon-Fri 8am-5pm
Processing Time
Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been placed. If you chose shipping, you will receive a separate shipping invoice via email within 1 business day.
Shipping Coverage
We currently ship to all 50 US states. For international shipping inquiries, please contact.
Oversized & Freight Items
Some larger parts may require freight shipping. If your order includes oversized items, our team will contact you with a freight quote before shipping.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact within 48 hours of delivery (or expected delivery date) and we will work with the carrier to resolve the issue.