Shipping Policy
How Shipping Works
We pull live shipping rates from USPS and FedEx as soon as you enter your destination ZIP at checkout. Pick the speed and price that work for you — your shipping is locked in and paid in one step alongside your parts.
Enter Your ZIP
Add parts to your cart and enter the destination ZIP to see live rates.
Pick a Rate
Choose from USPS Ground Advantage, USPS Priority, FedEx Smart Post, Ground, Express Saver, or 2-Day.
Pay Once. We Ship Fast
Parts and shipping are charged together at checkout. Orders placed before 2pm ET ship the same business day.
Shipping Options
| Method | Delivery Time | Cost |
|---|---|---|
| USPS / FedEx (real-time rates) | 1-7 business days | Live rate at checkout |
| Free Pickup — Knoxville, TN | 1-2 business days | Free |
Free Pickup Available
2607 Middlebrook Pike, Knoxville, TN 37921 — Mon-Fri 8am-5pm
Processing Time
Orders are processed within 1-2 business days. You will receive a confirmation email once your order ships, with tracking info from the carrier you selected at checkout.
Shipping Coverage
We currently ship to all 50 US states. For international shipping inquiries, please contact.
Oversized & Freight Items
A small number of larger or heavier parts (motors, axles, full assemblies) cannot ship via standard carriers and require freight. If your order includes one of these items, our team will reach out within 4 business hours with a freight quote before your card is charged.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact within 48 hours of delivery (or expected delivery date) and we will work with the carrier to resolve the issue.