Privacy Policy
Last updated: March 2026
1. Information We Collect
When you use partsnow.ai, we may collect:
- Order information: Name, email, shipping address, and payment details (processed by Stripe)
- Usage data: Pages visited, search queries, and browsing patterns
- Chat data: Conversations with our AI chat assistant
- Device information: Browser type, IP address, and device identifiers
2. How We Use Your Information
- Process and fulfill orders
- Provide customer support
- Improve our search and AI recommendations
- Send order confirmations and shipping updates
- Analyze usage patterns to improve our website
3. Payment Security
All payments are processed through Stripe. We do not store credit card numbers or sensitive payment data on our servers. Stripe is PCI DSS Level 1 certified, the highest level of payment security certification.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Stripe: For payment processing
- Shipping carriers: To deliver your orders
- Analytics providers: To improve our services (anonymized data)
5. Cookies
We use essential cookies to maintain your shopping cart and session. We may also use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.
6. Data Retention
We retain order information for accounting and legal purposes. You can request deletion of your personal data by contacting us at support@partsnow.ai.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
8. Contact
For privacy-related questions, email us at support@partsnow.ai.